To ensure the efficient use of training resources and facilities, LESTA has established the following cancellation and no-show policy. This policy applies to all requests for uses of the following training ground facilities, Allentown, Emmaus & Whitehall.
Out-of-County Departments
Cancellations: Cancellations made less than 7 days prior to the scheduled request will result in
loss of the deposit.
No-Show: Failure to attend a scheduled request without prior notice will result in loss of the
deposit. In addition, facilitators will be guaranteed three (3) hours of pay at $18/hr, which will be
charged to the department plus an additional $150 billed to the department.
Lehigh County Departments
Cancellations: Cancellations made less than 7 days prior to the scheduled request will result in a
$100 fee billed by LESTA.
No-Show: Failure to attend a scheduled request without prior notice will result in a $250 fee billed
by LESTA.
Billing Determination: All cancellation-related billing will be reviewed and determined on a
case-by-case basis by LESTA.
Revenue Sharing
Any monetary amount collected under this policy (fees, deposits, or penalties) will be split 50/50
between LESTA and the Training Ground Facility.
Acknowledgement
By requesting to book one of the three training grounds facilities, the department acknowledges and agrees to abide by this No-Show and Cancellation Policy.
Adopted by the Board of Directors at the October 8th 2025 meeting.